motor carrier services appointments
If you have checked our online service options
and have determined that you need to come see us in person, appointments are available at our Ankeny location only.
You will need to make an appointment. Click the button below to make a motor carrier services appointment.
Due to staffing limitations your transactions may take longer than normal.
Launch of the new IRP & IFTA system
With the new system there will be changes. Below are four changes you can prepare for now.
- You must have a valid email address. If you don’t have one, you will need to create one.
- The system is NOT compatible with the Internet Explorer web browser. Make sure you have an alternative web browser available.
- In order to receive a temporary authority, you must pay your transaction fees first. You can pay online through ePay using either a credit card, debit card, check, or you can set up an escrow account. You may also mail in your payment or call in with your credit card information.
- If you still have annual plates (plates that require a new sticker every year with your registration month), you will automatically be switched to permanent plates at your renewal time once the new system goes live.
We will keep you posted on the date our new system will go live online and by email. Please keep an eye out for communications from the DOT. If you have questions, please feel free to contact us.